Reports

To access the Reports menu just click on the Reports icon.

Under the Reports Tab you will see 2 menu options.

Activity Log
Duplicated NAT Log

Activity Log

In this menu you will see a report of all the activities performed by any user. With this you can track what changes a user has done to any configuration point of your instance or instances.

The report will show the following information:

ID: An identification number assigned by the system.
Controller: The resource modified. In other words, this is the menu where the modification was done
Action: The action performed by the user on an entry. These actions can be:
- Create
- Update
- Destroy
Current User: The username of the user that performed the action
User Level: The level of the user that performed the action. These levels are:
- Client
- End-User
- Reseller
Parameters: The parameters updated by the user. If this parameters are hard to read, you can copy and paste them on a text editor.
Source IP: The IP of the user that applied a change in the menu
Logged at: The date the modification was applied
User Agent: A resource to identify the web browser and the operating system of the user.

As you can see, you can search through the Activity Log by date and perform a search based on any criteria.

You can right-click on any column header to sort the order of the rows and to select what columns you would like to be displayed in the report.

Duplicated Nated userloc

This report will show if you have two devices from the same external IP address, such as your office, both trying to use the same NAT port for SIP. If this happens, it will create issues. When we send a call to a phone, the route would not know which device to send the phone to. This usually happens because of NAT issues related to SIP ALG on a firewall or SIP helpers trying to help but get in the way.
This report will only show devices that are sharing the same Public IP and NAT port for SIP. If the report is empty, that means you have no duplicated NAT devices.