Creating a new Channel Room

The process for creating a Channel Room is similar to sending a new Direct Chat message.

Click on the pencil icon to start a 1 on 1 Chat

In the appearing screen, make sure the ‘Conversation Type’ is ‘Chat’.

In the Section ‘User(s)’, select the users you would like to chat from the Drop Down Menu

Once you have selected the users, a new section will appear, allowing you enter a name for the Channel Room. This section is called Channel Name. No spaces are allowed for the Chanel Name. They will be substituted by the character ‘-‘.

Also, a Channel Type will appear. This sets the type of the conversation: Private or Public.

In the Message Section, enter the message you would like to send to the users.

• If you want to attach a file in the message, you can map it from your Hard Drive using the ‘Upload Files’ section.
• Finally click on “SEND” to send the message and create the Channel Room.
• If you want to cancel, press the Cancel button.

Once the message has been sent, the recipients will receive a notification about a new message in the Channel Room.Clicking on the Channel Room in the Private Channels (in this example above) section will allow you and the participants to continue with the conversation.

Note: All the described actions you can perform in a 1 to 1 Chat are available in the Channel Rooms as well.