External Extensions

If you are a client that has more than one Client on WCP, here is where we can set up the ability to allow calling between extensions on two different clients. To set this up, you will need to know the Extension Range and Realm of the other Client you want to dial directly from your extensions.

Click on the External Extensions menu Option

  Ranges (tab)

Here we can see a list of Extension Ranges we have setup that match to other Clients on CloudPBX you want to be able to direct dial their extension from your extension

Highlighting a Extension Range allows you to edit or delete that Extension Range using the buttons at the top

Clicking on the Add button will let us create a new range

Below are the fields we need information on to set this up

• Name – Friendly Name on this Extension Range. Usually, something that identifies who the other Client is you are creating this pairing with.
• From Extension – The start of the extension range
• To Extension – The end of the extension range.
• Destination Realm – The Full realm of the Client these extensions belong to on the same CloudPBX that you are on. If you are not sure what the realm is of the other Client, you will need to log in as that Client into CloudPBX and look at the top of the page where it shows Logged in as XXX and XXX is that Clients Realm.
  

Prefix – What prefix you will dial to match to this range. For example I will put 99 here which means to call any of the users in this range on this realm I would dial 99102 to call 102 on this realm

Detail (tab)

• We can see all the actual extensions and prefixes we can dial based on the Range groups created above on this tab.