Parking

In the parking screen you can view all parked calls and information about each parked call.

Callers can be parked into call parking by transferring a call to your main parking Lot which by default is 700 and it will auto park them in slots 701 through 710 or you can park to a specific Slot like 701, 702….

Any callers who are parked will be shown here along with the following information.

Slot Number: Number at the top showing the Slot the call was parked in. In our example here it is 703 

Duration – How long they have been parked for

Parked call information: In the main section of the Parking Slot card, at the top, it is displayed the Name and Caller ID Number of the caller parked in this Parking Slot.

Parked By: What user or resource on the system parked the caller.

Parked At: What time the caller was parked at.

Pickup Park Button – Clicking this button will Pick-up the Parked call in Call Panel or you can dial the parking lot of for example 701 to Pick-up the parked call from any desk phone.

To park a active call you have in Call Panel press the Park Button on the active call screen. . Alternatively, you can drag and drop an active call on to an open Parking Slot.