Tags

Call Panel has two types of Tags: Shared Tags and Personal Tags.

Shared Tags are created by the System’s Administrator and shared with the users.

Personal Tags are created by you.

Shared Tags

Shared Tags are created by the System’s Administrator and shared with the users.

• Expanding the Shared Tags menu will allow you visualize the tags shared with you.
  

It will show you the amount of contacts associated to each tag. Clicking on a tag will display the contacts associated to it.

Editing and deleting a tag

To edit a Tag click on the edit icon. 

A new window will emerge allowing you enter the new name of the tag

• Clicking on the delete icon you can delete a tag. 
• When doing so, the system will ask you for a confirmation.
  

Personal Tags

• Expanding the Personal Tags menu will show the tags created by you.
  

They behavior of these tags is similar to the Shared Tags in terms of edition and deletion.