Call Recordings Archives

Call Recording Archiving allows for storing and managing recorded phone conversations for long-term preservation and retrieval. 

The Call Recordings Archives menu provides a list of such call recording archives that exist in the system available for download.

Call Recording Archives are programmed by the administrator under the Settings menu option; they can get set to get automatically created on a Daily, Weekly, or Monthly basis.

Click on the Call Recordings Archives menu Option

From here, we can see information on each call recordings archive, such as:

  • Name, Creation Date, Expiration Date, and Size of the archive

Highlight any Call Recording Archive and click on the Download button to download the call recording archive file accordingly

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