My Account (Changing your Login Details)

Click on the My Account menu Option

Account – From here, you can change your First and Last Name, Email Address, which is also your Login username.

Password – Here is where you can change your Client level password.  

• OTP – Here is where you can enable (One Time Password) or also know as (2 Factor Login) for a user.  The supported ways for OTP is
  • SMS – Provide a SMS capable number that after your login with your username and password we will send a SMS with your One Time Password as the additional login factor.

Email – Provide a Email Address that after your login with your username and password we will send a Email with your One Time Password as the additional login factor.

Authenticator App – Download and install on your Mobile or Compute the Authenticator app which is a 3rd party 2 Factor Login app and scan the QR code generated here from your app.

Backup Codes – Clicking this button will reveal backup codes that you can store somewhere safe to be used in the event that you are not able to use your 2 Factory option above such as loosing your Cell Phone if you are setup with SMS as your 2 Factor.

SIP – Here is where we can see our Client Realm and Outbound Proxy for this client in the event you need to register a SIP device manually.