Call Panel Softphone

Next to Settings on the’ Main Navigation Bar’ is a status bar that will be green and say ‘Online’ with a phone next to it.

To access the SoftPhone, click on that green ‘Online Phone’ bar, and the phone will pop up.

Use the number pad to dial the number you are looking to call and hit the green phone icon at the bottom to dial.

You can also open up a dial pad using the icon with the dots.

You can also call your voicemail box by clicking on the envelope.

Another way for calling is by typing the name of any of your contacts and Call Panel will search for the possible match as you type

As you enter any number, Call Panel will also try to make the best match of the numbers stored in call history and your shared and personal contacts:

To view call history, click on the phone icon to the right of the envelope, and your call history will pop up in a box there.

While on a active SoftPhone Call, you have different action buttons to control that call, as shown here.
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These actions are: