Custom Presence

In addition to the default Statuses in Call Panel (online, away, busy, and offline), you can set your own by hovering over the current set Status section. 

You will see a field where you can enter any text specifying the desired Status.

In the following example, we will  show how to set a Presence State called ‘Training’ associated with the ‘Away” status.

Select the status from the pre-defined list. In our example we will select ‘away’.

Next, enter the text status you would like to show when using the selected status above. 

In our example it will be ‘Training’. Press Enter or click on the > icon

To verify the status we just created, we will hover over our status at the top of Call Panel, in the User Settings section.

The other user will see the custom status in the Users section as shown below.