Inbound Call Rules

From this page, you can manage your inbound call filtering rules based on the caller’s Caller ID through a regular expression. If caller ID matches your condition, your call will be redirected to destination true; otherwise, to destination false. For this rule to be applied, you have to route an inbound DID to this new rule.

Click on the Inbound Call Rules menu Option

From here we can see a list of Rule that we have created on this Client already.

To add a new rule click on the Add Button

For each rule, you can define the following fields.

• Name – Provide a friendly Name for this filter.
• Match Caller ID Number – Provide the Caller ID Number in regex form to match against the Caller ID of the incoming call.
• Destination if the condition is true – If the inbound Caller ID number matches against this regex, we will route the call to this destination
• Caller ID Prefix if the condition is true –  If the inbound Caller ID number matches against this regex, we can optionally prepend the Caller ID Name of the caller with this field.
• Destination if the condition is false –  If the inbound Caller ID number does NOT matches against this regex, we will route the call to this destination
• Caller ID Prefix if the condition is false – If the inbound Caller ID number does NOT match against this regex, we can optionally prepend the Caller ID Name of the caller with this field.
  

Press the Apply Button to save your changes

Now that we have a rule, we need to go into an inbound DDI record and route the call through this rule by picking the destination to be Inbound Filtering and the Target to be this new rule we just created for the DID we want this rule applied against.